Warranties

Warranties That Cover Your Solar Installation

At FirstSunSolar, we are committed to delivering not only premium solar products but also peace of mind through our comprehensive warranty programs. Our warranties ensure that your investment in solar energy is protected and continues to provide value over time.

Workmanship Warranty

Duration: 20 Years

Coverage: Our workmanship warranty covers the installation of your solar system. We guarantee that the installation will be free from workmanship defects for a period of 20 years from the date of installation.

What's Covered: Cost of labour is included if there is an error with installation. If it is a hardware fault and manufacturer warranty is enacted, the customer may still be liable for labour costs.

Performance Warranty

Duration: Any solar products, including panels, inverters, batteries, and EV chargers are covered by industry-standard warranties provided by the manufacturers

Coverage: The performance warranty applies to solar products. It guarantees that they will perform at a certain efficiency level over time.


What's Covered: Any product replacements and associated labour.

Manufacturing/Product Warranty

Duration: Any solar products, including panels, inverters, batteries, and EV chargers are covered by industry-standard warranties provided by the manufacturers

Coverage: This warranty applies to the physical solar products, including solar panels, inverters, and other components. It covers any defects in materials or manufacturing.

What's Covered: Any product replacements and associated labour.

Roof Leak Warranty

FirstSunSolar warrants the integrity of its solar installations against roof leaks for a period of 12 months from the date of installation. This warranty covers any roof leaks directly caused by the installation process.

How to Make a Warranty Claim

If you need to make a claim under any of our warranty programs, please contact us directly at:

1800 88 68 77
admin@firstsunsolar.com.au

10 Federal Drive, Federal NSW 2481

Provide as much detail as possible about the issue, including photographs or performance data if relevant.

If necessary we will organize a site visit from a clean energy council accredited solar installer in order to assess the claim.


For successful claims, we will facilitate the process to have the product repaired or replaced in accordance with our warranty terms.

Warranties That Cover Your Solar Installation

At FirstSunSolar, we are committed to delivering not only premium solar products but also peace of mind through our comprehensive warranty programs. Our warranties ensure that your investment in solar energy is protected and continues to provide value over time.

Workmanship Warranty

Duration: 20 Years

Coverage: Our workmanship warranty covers the installation of your solar system. We guarantee that the installation will be free from workmanship defects for a period of 20 years from the date of installation.

What's Covered: Cost of labour is included if there is an error with installation. If it is a hardware fault and manufacturer warranty is enacted, the customer may still be liable for labour costs.

Performance Warranty

Duration: Any solar products, including panels, inverters, batteries, and EV chargers are covered by industry-standard warranties provided by the manufacturers

Coverage: The performance warranty applies to solar products. It guarantees that they will perform at a certain efficiency level over time.


What's Covered: Any product replacements and associated labour.

Manufacturing/Product Warranty

Duration: Any solar products, including panels, inverters, batteries, and EV chargers are covered by industry-standard warranties provided by the manufacturers

Coverage: This warranty applies to the physical solar products, including solar panels, inverters, and other components. It covers any defects in materials or manufacturing.

What's Covered: Any product replacements and associated labour.

Roof Leak Warranty

FirstSunSolar warrants the integrity of its solar installations against roof leaks for a period of 12 months from the date of installation. This warranty covers any roof leaks directly caused by the installation process.

How to Make a Warranty Claim

If you need to make a claim under any of our warranty programs, please contact us directly at:

1800 88 68 77
admin@firstsunsolar.com.au

10 Federal Drive, Federal NSW 2481

Provide as much detail as possible about the issue, including photographs or performance data if relevant.

If necessary we will organize a site visit from a clean energy council accredited solar installer in order to assess the claim.


For successful claims, we will facilitate the process to have the product repaired or replaced in accordance with our warranty terms.

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